Many people
are predicting a disaster for South Africa in the coming years, pointing to all
of the problems confronting the country, and others, the optimists, are saying
that things will be better. The
Australians have a saying, ‘she’ll be right, mate!’ That assumes that there is some sort of
natural force that takes care of all the inadequacies and the stupidities of
people. Unfortunately, any realistic
assessment of the condition of the country must come to a conclusion that the
odds are not on our side.
·
Eskom: This organisation (if one could dare to apply
that description to a group of arrogant, highly-paid officials all running in
different directions) has demonstrated clearly that it lacks any capability to
provide the essential electricity, on which practically every economic activity
in the country is dependent. When one
assesses the state of economic or industrial development of a country, the usage
of electricity is one of the prime indicators.
Eskom has failed to ensure that electricity is available, in adequate
and reliable quantities, in consistent voltage, and reliably. Its predictions of delivery of bulk
electricity, from Medupi and Kusile, and from the large number of power
stations left over from the bad old days of the Apartheid Government, most of
which have become strongly in need of the maintenance that is an essential of
any modern productive facility, are more often wrong than right. Medupi is currently six years behind its
original commissioning deadline (probably because the ability of those in
charge of the decisions needed more time to optimize the payoffs to
themselves!), and even a date set in November for first-stage commissioning in
mid-December will be missed by at least a month! It is hard to believe that a prediction by a
Minister can be 100% wrong! The CEO of
Eskom stated unequivocally on Sunday that there would be no more load-shedding
for the rest of December, only to have load-shedding again on Monday. He appeared on television on Monday to assure
the public that there would be no load-shedding, only to have the statement cut
off mid-stream by load-shedding. The CEO
managed to get a prediction of two minutes into the future wrong! The spokesman for Eskom subsequently admitted
that the Open Cycle Gas Turbines had failed because someone in the organisation
had forgotten to order the fuel on time! Eskom manages to supply a fluctuating voltage
for a large proportion of the short times that it actually delivers
electricity, causing huge problems for voltage-sensitive equipment. That, together with the continuing failure,
as well as the planned (?) load-shedding has brought South Africa to an
unprecedented low on the scale of desirable investment locations. The worst of it is that one cannot gain any
confidence in the predictions and promises made by Eskom executives or the
relevant Ministers. They have all shown
clearly that they have no clue of how to manage a vital element of the economy.
·
South
Africa Airways: No-one is willing to
believe the weighty statements made by the executives and the Minister that
this symbol of national pride (?) will turn around soon, and no longer require
support from the State’s coffers. An
annual demand for another R600 million to ‘support the turnaround plan’ has
become routine, as have promises that this will be the last time. There has been no turnaround! The only change has been that the annual
performance bonuses (?) have increased every year, new senior management has
been appointed, to allow them to dip their snouts into the gravy without doing
anything to improve the situation, and the losses have mounted. The saving grace in this situation, is that
the accounts of the State-owned body have not been completed or issued for
three years! While that has spared us
the depression of reading a story of incompetence, it has induced in thinking
taxpayers a suspicion of the reasons for the delay. If SAA had been a Stock Exchange-listed
company, even the powerless JSE might have been induced to delist its shares,
the Revenue Services would have commenced criminal action against the company,
and the shareholders would have fired the entire Board and demanded that the new
Directors take immediate steps to appoint competent managers to return the
company to profitability. In Germany,
the senior executives would be in jail for managing a business that is
manifestly incapable of paying its debts.
SAA would, in any situation with capable and knowledgeable management of
the country, have been closed dow or privatised at least ten years ago.
·
South
African Police Services: Stories abound
of wrongful arrests being made by the Police, of awaiting-trial prisoners
walking away from custody, of people languishing in prisons for years as a
result of the Police failing to complete their investigations, of valuables,
such as watches, being stolen from crime scenes under Police control (?), of
suspected murderers being brought to trial to face woefully inadequate accusations
and unsupported allegations, of gangs rampaging through the townships of Cape
Town and Durban, undeterred by the presence of the Police, who know that these
conditions exist, yet fail to provide adequate staffing at the local Police
Stations, in numbers or in competence, of rape victims being ignored when they
lay charges against the rapists or their files being ‘lost’, of Police brutality
in beating or killing innocent people.
The Police in South Africa have earned the reputation of being one of
the least competent forces of law and order in the civilized world, and there
are no credible signs that there is any improvement on the horizon.
·
National
Prosecuting Authority: The withdrawal of
the charge of murder against Shrien Dewani was hailed by a British journalist
as evidence that the criminal system in South Africa is fair. One may be pardoned for wondering how much
that journalist was paid to make that statement. A far more apt pronouncement would have been
that the case should never have been brought to Court with the evidence at
hand. It demonstrated very clearly that
there is a total lack of competence at the head of an important body. That is no surprise, given the handling of
the numerous criminal charges against Jacob Zuma. The expenditure of many millions to date,
including the R2 000 000 to fly the accused from Britain in a
chartered aircraft, the huge legal cost of the lengthy extradition processes in
Britain, the cost of two months evaluation in a mental facility, and the as-yet
unknown amount of damages that Dewani will probably claim for his arrest,
extradition and harassment over a period of four years to face a charge that,
in the opinion of most (uninformed) members of the public should have been a
walkover, should have been handed to our honourable State President as a
contribution to the upgrade of his private home. That would have brought less ridicule to the
nation!
·
State
President: The State President’s
handling of numerous matters have been the subject of intense criticism over
many years, culminating in the Nkandla affair, which has showed conclusively
that he is either a liar or a fool, and, in any event, that he has no ability
to manage the affairs of the nation, entrusted to him by the voters. He has excused the lack of performance of his
Government over the years, claiming that the demonstrated failings were the
fault of the ‘previous Administration’, completely ignoring that he was the
head of that previous administration, and that his Party has constituted the
totality of those ‘previous Administrations’ for the past two decades. His most recent tactic against the flood of criticism
and allegations has been simply to disappear from the scene, visiting Russia
and China and Australia, making weighty promises to the Party faithful at
rallies and ceremonies, where he does not have to face his critics and
detractors, but always carefully avoiding any answers to the voters and their
representatives, the people who are entitled to know, because they pay his
salaries and expenses. It is perhaps
amusing to note that, after a speech in which he urged the people to cut
unnecessary expenditure, he flew to his home at Nkandla (the improvement of
which at a cost of R245 000 000 he professed not to have noticed!) at
a cost of R320 000!
·
Departments
of Education: The continuing
underperformance of these vital elements of a modern economy has become
routine. More money is spent every year
for less result. Tens of thousands of
children are being sent out into the world with an education that is, to say
the least, inferior. They are being
handed Matriculation Certificates that have the value, at best, that they
attended (possibly only some of the time!) school for at least twelve
years. Employers know that the Matric
has very little value, with many of the bearers being close to illiterate and
probably innumerate. It has no value in
the wider world, and the degrees that are based on them have been so degraded
in the eyes of the civilized world as to have little value greater than a joke. The only plausible explanations for the
acceptance by the Government of this state of affairs are that those managing
(?) the country do not know any better, or that there is a conscious attempt to
dumb down the voter base, to ensure a continuing supply of unknowing voters to
support the ruling Party.
·
South
African Broadcasting Service: It comes
as no surprise that the Chair of the Board and the CEO do not have the qualifications
they claimed and stated unequivocally to possess. After all, anyone who has attempted to enter
into a correspondence with the SABC will know that there is no-one in that
building who is able to read or write!
How else does one explain that an attempt to cancel a TV licence that
has carried on for ten years after the first notification of cancellation has
been given, without any response from the SABC, other than computer-generated
accounts showing amounts of over five thousand Rands, or computer-generated
threatening letters from their collection agents? The fact that they could have been given
their jobs without their qualifications being checked appears to indicate the
same absolute lack of management capability of those in control (?). If the same situation had occurred in a bank
or an insurance company, heads would roll.
They are required by law to have only ‘fit and proper’ persons in responsible
positions! In Government-owned bodies,
and in Government itself, it does not seem to be a requirement that ‘fit and proper
persons’ are in control!
·
Civil
Service: No-one who has ever written to
any Government body could expect that a result will ensue, unless the request
is written on the back of a large cheque payable to Bearer! The telephone is almost never answered, and,
when it is, the person answering has virtually any ability to provide the
information requested. Any communication
with a more senior person is shunted from desk to desk, leading to the quest
being abandoned in despair. The people
at the bottom of the organization show no interest or desire to assist, and
those at the top are adept in the skill of delay, unless, of course, there is a
benefit offered to them or the company which will facilitate the matter, owned
by their wives!
In summary,
any reasoned evaluation of the management capability of South Africa Inc. must
come to the conclusion that it does not exist.
The result of this can easily be forecast. South Africa will continue to decline, in world
rankings for virtually everything that makes living in the country a good
experience, in its attractiveness as an investment destination, in its ability
to produce a new generation of leaders who understand what is required to make
a country work, in the honesty or competence of its Government and the bodies
of Government.
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